We offer a 6 month manufacturer warranty. In case your car isn’t performing as expected please send us an email info@kidzauto.com.au with a brief description of the problem and a contact number. We will get in contact with you to help diagnose the problem over the phone, and if we still can’t get you up and running, we will send out spare parts or a replacement car to make sure your young one isn’t off the road for to long.
We also offer a 100% guarantee that if you’re in any way not happy with the goods you have ordered, we will exchange them or give you a full refund within 7 days of receipt of the goods. To be eligible for a return, your item must be sent back to us (Lysterfield, VIC) unused and in the same condition that you received it. It must also be in the original packaging (unopened).
Once we receive you return we will give it a quick once over and if everything is ok your refund will be processed (this normally 10 working days).